- Miphologia Jewelry ships from a warehouse in Spain. All orders and shipments will be processed and shipped via Standard (Europe) or Express (for the rest of the world) within 2-5 business days, pending payment authorization and verification.

- We process orders between Monday and Friday. Please note that we don't ship on weekends.

- Please allow extra time for your order to be processed during holidays and sale seasons.

- Miphologia Jewelry is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.

Miphologia Jewelry ships to most parts of the world.

Please see the list of locations and costs below:

Europe: €5

International (Canada, Mexico, United States, Australia, China, Hong Kong SAR, Japan, New Zealand): €10

Prices could change depends on the weight of the parcel.

Free shipping on any order above €55 worldwide.

To cancel your order you have 20 minutes to contact us directly immediately by info@miphologiajewelry.com. As we ship with warehouse, the system automatically locks all orders for shipment and the only option is to wait for delivery and to return it. Please make attention to our return policy, we offer free returns only for products that have manufacture defect. For any other reasons please contact us first via info@miphologiajewelry.com with a reason and proof of products being in the same condition as received.

We don't offer a pre-order service. If a product is out of stock, please fill the notification form. Ones the product is back to stock, you will receive an email.

- Miphologia Jewelry is not responsible for lost and/or stolen packages. Once your item has been shipped you will receive a confirmation email with tracking info. Allow 1 day for tracking info to update.

- In the unfortunate event that your package is missing, please contact your local post office immediately for record of non-delivered package(s). We will do our best to assist in tracking down its location. However, we are not responsible for lost packages showing confirmed delivery to the proper address.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns or exchange of items that have been damaged by misuse or non-compliance with rules of care.

Please learn about Care and Maintenance here.

Due to hygiene reasons we do not offer exchanges or refunds on earrings and studs unless faulty. Even if they are sent back unworn and in their original packaging.

The fastest way to ensure you get what you want is to return or cancel the item you have, and once the return is accepted, make a separate purchase for the new item.

Ones your order was picked up by delivery service, we won't be able to cancel it.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.