Love Lock Charm In Gold

We are making a major shift to brass and sterling silver, which is used by our manufacturers and recycled from scrap, making it sustainable. Cubic zirconia is more sustainable as it is not mined but created in a laboratory.

We package our products in a way that is sustainable for the planet, using recyclable packaging such as paper and natural fabrics. Our boxes and pouches are entirely handmade, but are durable enough to be reusable.

We always focus on responsible quality by working with trusted suppliers who align with our brand values. Transparent communication is also one of our priorities and we aim to stay away from misleading information and create an honest relationship with our customers

- Worldwide shipping, fulfilment process within 2-4 business days between Monday and Friday our warehouse in Spain.

- Please allow extra time for your order to be processed during holidays and sale seasons not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.

- Once your order is fulfilled you will recieve and email notification with tracking number.

- 30-day return policy, which means you have 30 days after receiving your item to request a return.

- We don't offer exchanges. The fastest way to ensure you get what you want is to return or cancel the item you have, and once the return is accepted, make a separate purchase for the new item. Ones your order was picked up by delivery service, we won't be able to cancel it.

- Due to hygiene reasons reasons we do not offer exchanges or refunds on earrings and studs unless faulty.